Frequently Asked Questions
Everything you need to know about MOTHER denim, shipping, and returns.
How do I find the right size in MOTHER denim?
We recommend checking the specific size guide on each product page. Our denim typically runs true to size, but styles with less stretch may require sizing up for a more comfortable fit.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.
How should I care for my jeans to ensure they last?
To preserve the fit and wash of your denim, we recommend washing in cold water with like colors and hanging to dry. Avoid high heat to prevent the breakdown of elastic fibers.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay for eligible customers.